AmbulatoryOffice Nursing

Expand all | Collapse all

Nurse Phone Triage Centers

  • 1.  Nurse Phone Triage Centers

    Posted 03-11-2019 16:19
    ​Hi,

    Where I work we have dedicated nurses answering patient phone calls to help expedite symptom management.   Looking for other centers who have this same model to identify best practices, software utilization and institutional standards for measuring productivity.  Would love to have dialog about it and the possibly touring your facility.

    thanks,
    Kris

    ------------------------------
    Kris Altman, MSN, RN, OCN
    Ambulatory Nurse Manager
    Phoenix, AZ
    ------------------------------


  • 2.  RE: Nurse Phone Triage Centers

    Posted 03-12-2019 07:17
    I would also be interested.  We are in the initial phase of implementing this.  ​

    ------------------------------
    Heather Downing BSN RN
    Clinical Nurse Manager
    Marion IN
    ------------------------------



  • 3.  RE: Nurse Phone Triage Centers

    Posted 29 days ago
    I would be happy to have a telephone triage discussion with you.
    Susie Newton
    Co-Editor, Telephone Triage for Oncology Nurses

    ------------------------------
    Susie Newton, APRN, MS, AOCN, AOCNS
    Oncology Advanced Practice Nurse
    Dayton, OH
    937 708 1172
    ------------------------------