We have recently started using a system called QI.
It is a computer program that schedules patients.
Jaime L. Kist RN, MSN,RN-BC, ONC
Clinical Educator II
Trihealth Cancer Institute
I will get more information today.
We use the LeanTaas product iQueue to use slot scheduling for infusion. Check out their website which has some good info on the product and how it works.
Joy Lombardi, BSN, RN, OCN
Huntsman Outpatient Infusion
Huntsman Cancer Institute
Changing the DNA of Cancer Care
Yes, we're pleased. It has allowed us to spread visits more evenly thru the day, giving us capacity for add-ons, which was almost impossible with the previous templates.
Nurses find their day is more smooth without the usual 10-2 crush of patients and our wait times have decreased.
They also provide a wealth of data which is really helpful in planning for staffing, managing the day, retrospective analysis of infusion lengths, etc.
We like the IQueue system.
It takes some getting used to, it is a big change.
The problem we sometimes have is scheduling between the primary care visit and lining it up with the infusion visit.
Agreed, with no "on demand" times, available slots are often not immediately after the clinic visit and that's taken some getting used to by our patients. We have been trying to "decouple" as many of these as possible, and have patients come back the next day for their chemo, which allows us to utilize better the early morning appts (we open at 0700).