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Ambulatory Infusion Scheduling

  • 1.  Ambulatory Infusion Scheduling

    Posted 9 days ago
    ​All: We are looking for best practices in infusion scheduling...what system do you use, if any? Is it a manual process? Do you schedule by chair, RN, etc.? We now have 132 chairs within our location and are now struggling with the best way to schedule from a nursing perspective and so that patients aren't wafting, pharmacy mixing backlogs, etc.

    Thanks in advance!


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    Candice Roth MSN CENP
    Assistant Vice President
    Levine Cancer Institute
    Charlotte, NC
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  • 2.  RE: Ambulatory Infusion Scheduling

    Posted 9 days ago

    We have recently started using a system called QI.

    It is a computer program that schedules patients.

     

     

    Blessings,

    Jaime L. Kist RN, MSN,RN-BC, ONC

    Clinical Educator II

    Trihealth Cancer Institute

    Jaime_kist@trihealth.com

    Outpatient Clinics

    513-503-8605

     

    PRIVACY/CONFIDENTIALITY NOTICE REGARDING PROTECTED HEALTH INFORMATION

    This email (and accompanying documents) contains protected health information that is privileged, confidential and/or otherwise exempt from and protected from disclosure under applicable laws, including the Health Insurance Portability and Accountability Act. The information contained in this email (and any accompanying documents) is intended only for the personal and confidential use of the intended recipient. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this information in error and that any review, dissemination, distribution, copying or action taken in reliance on the contents of this communication is strictly prohibited. If you have received this communication in error, please destroy it immediately.





  • 3.  RE: Ambulatory Infusion Scheduling

    Posted 9 days ago
    I would love to hear more about the QI program for scheduling.
    Thanks, Barb​

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    Barbara Morris, RN BSN OCN
    Charge RN - Infusion
    Riverwood Healthcare
    Aitkin, MN
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  • 4.  RE: Ambulatory Infusion Scheduling

    Posted 9 days ago

    I will get more information today.

     






  • 5.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago
    Yes, agree. Interested to learn more in QI.

    I have heard about a software called LeanTaas. Anyone familiar? ​

    ------------------------------
    Candice Roth, MSN, RN, CENP
    Assistant Vice President
    Levine Cancer Institute
    ------------------------------



  • 6.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago

    We use the LeanTaas product iQueue to use slot scheduling for infusion.  Check out their website which has some good info on the product and how it works.

     

    https://leantaas.com/

     

    Joy

    Joy Lombardi, BSN, RN, OCN

    Nursing Director

    Huntsman Outpatient Infusion

    Huntsman Cancer Institute

    801-585-9822

    Joy.lombardi@hci.utah.edu

     

                   

     

    Changing the DNA of Cancer Care

     

    u_health_email

     






  • 7.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago
    ​Thanks - they have come to our center a couple times to demo. Looks great - are you pleased with it?

    ------------------------------
    Candice Roth, MSN, RN, CENP
    Assistant Vice President
    Levine Cancer Institute
    ------------------------------



  • 8.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago

    Yes, we're pleased.  It has allowed us to spread visits more evenly thru the day, giving us capacity for add-ons, which was almost impossible with the previous templates.

    Nurses find their day is more smooth without the usual 10-2 crush of patients and our wait times have decreased. 

    They also provide a wealth of data which is really helpful in planning for staffing, managing the day, retrospective analysis of infusion lengths, etc.

     

    Joy

    Joy Lombardi, BSN, RN, OCN

    Nursing Director

    Huntsman Outpatient Infusion

    Huntsman Cancer Institute

    801-585-9822

    Joy.lombardi@hci.utah.edu

     

                  

     

    Changing the DNA of Cancer Care

     

    u_health_email

     






  • 9.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago

    We like the IQueue system.

    It takes some getting used to, it is a big change.

    The problem we sometimes have is scheduling between the primary care visit and lining it up with the infusion visit.

     

     

    Blessings,

    Jaime L. Kist RN, MSN,RN-BC, ONC

    Clinical Educator II

    Trihealth Cancer Institute

    Jaime_kist@trihealth.com

    Outpatient Clinics

    513-503-8605

     

    PRIVACY/CONFIDENTIALITY NOTICE REGARDING PROTECTED HEALTH INFORMATION

    This email (and accompanying documents) contains protected health information that is privileged, confidential and/or otherwise exempt from and protected from disclosure under applicable laws, including the Health Insurance Portability and Accountability Act. The information contained in this email (and any accompanying documents) is intended only for the personal and confidential use of the intended recipient. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this information in error and that any review, dissemination, distribution, copying or action taken in reliance on the contents of this communication is strictly prohibited. If you have received this communication in error, please destroy it immediately.





  • 10.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago

    Agreed, with no "on demand" times, available slots are often not immediately after the clinic visit and that's taken some getting used to by our patients.  We have been trying to "decouple" as many of these as possible, and have patients come back the next day for their chemo, which allows us to utilize better the early morning appts (we open at 0700). 

     

    Joy

    Joy Lombardi, BSN, RN, OCN

    Nursing Director

    Huntsman Outpatient Infusion

    Huntsman Cancer Institute

    801-585-9822

    Joy.lombardi@hci.utah.edu

     

                  

     

    Changing the DNA of Cancer Care

     

    u_health_email

     






  • 11.  RE: Ambulatory Infusion Scheduling

    Posted 8 days ago
    Scheduling will always be a struggle in infusion centers. I work in a research infusion center and although we have improved our waits dramatically, there are still daily mishaps. I have noticed that since using iQueue for Infusion we have a better idea of how our day looks in advance and can plan accordingly.

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    Christine Krygsman RN BSN
    Anaheim CA
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